Make your stay extra special...

Make you stay with us even more of a treat by ordering fresh flowers and/or a box of chocolates. You can add either of these when booking your room. if there is a particular combination you would like or something you'd like us to prepare please call us, we'd be only too pleased to help!

A gift box of your choice of Hotel Chocolat Chocolates

The perfect surprise gift! Upon request we can place in your room your favourite chocolate gift from Hotel Chocolat. Please give us sufficient notice of what you would like. You can add notes to your booking - your choice, price range etc. Then, leave the rest to us!

Beautiful, hand tied bouquets,

Beaufiful flowers, straight from our local florist, Exmoor Flowers. Your blooms will be presented in an aqua bag, inside a cardboard gift box for ease of transport, so that you can take them with you. Prices start from £28

Booking Terms and Conditions

Reservations

You are deemed to have agreed to these terms and conditions when making a reservation.We respectfully remind guests that a reservation, whether made online, by email, telephone or letter is a legally binding contract. We do not accept group bookings and reserve the right to cancel bookings made directly or via a third party any group bookings made without our knowledge.

Age Restrictions

We welcome guests, aged 14 and over to stay at Lee House. The maximum occupancy in each room is 2 people. Guests under the age of 18 must be accompanied by an adult staying in the room. Hollerday offers twin beds or a superking sized bed.

Cancellations

Your direct reservation is made with Lee House / the Management and represents a legally binding contract between us. We will require a debit/credit card number to secure the booking. We accept Visa and Mastercard.

Check in time is 4:00pm on the day of arrival.

Here is our cancellation policy:

If a booking is cancelled greater than 14 days prior to 4pm on the day of check in no charge will be payable.

Cancellations within 14 days of 4 pm of the arrival date will incur a charge of the full cost of the stay.

Non-arrival on the day of check in will incur a charge of 100% of the booking total.

We will make every endeavour to re-let the room. If the room can be re-let to the full value of the cancelled booking there will be no charge. In order to avoid this undesirable situation, we would strongly advise you to arrange holiday insurance cover. In the event of a delayed arrival or early departure, there can be no credit for room nights or meals not taken during your stay.

We reserve the right to cancel a booking with a full refund after confirmation has been received.

We also reserve the right to terminate your stay without being liable for any refund or compensation when discomfort or distress is caused to other guests.

Whilst we endeavour to supply your first choice of accommodation we reserve the right to change the room if and where necessary. There will be no extra charge in the event of an upgrade.

Change of booking details

Subject to availability and at our discretion, we may agree a request for minor alterations to bookings up to 2 weeks before the date of arrival, but any reduction in the number of nights and/or guests booked constitutes a part cancellation and will be treated on a pro-rata basis.Bookings that cannot be rescheduled in the current season may be treated as a cancellation on the part of the guest and the cancellation policy will apply.

No refund or reduction will be made for last minute changes to your booking including late arrival, meals not taken, temporary absence or departure earlier than booked (including early departure notified after arrival).

Miscellaneous

Once you have arrived and we have booked you in on our booking system you will be required to pay the full cost of your booking.

Lee House is a non-smoking and non vaping establishment.

We regret that guests are not permitted to consume takeaway food in any of our bedrooms.

Parking

Subject to availability, we offer free parking to our guests during their stay at Lee House. Guests are able to park from 4:00pm on the day of arrival and for 1 hour after check out.

If for any reason we cannot offer parking we will advise in advance.

Breakages and Repairs

We understand that accidents can happen, but we reserve the right to recover the cost of making good any significant damage, breakages, costs for deep cleaning rooms tainted by smoking or other strong aromas, and replacing lost keys. I a breakge occurs we will discuss this with the guest and we reserve the right to charge for anything deemed to be beyond reasonable wear and tear. We will present the guest with a bill/estimate for repairs/replacement and will take steps to recover the cost from the guest.

Book Online

Make your stay extra special...

A gift box of your choice of Hotel Chocolat Chocolates

Beautiful, hand tied bouquets,

Booking Terms and Conditions

Our Facilities